privacy policy
We reserve our right to amend or cancel a tour booked by you, without assigning any reason. Such amendment or cancellation may be due to circumstances beyond our control. In such cases, we will offer Read More...
How we use your personal data
- Provide our service to you. Communicating and interacting with you; and notifying you of changes to any services.
- Enhance your customer experience
- Fulfil an obligation under law or contract
- We use your Personal Data on legitimate grounds and/or with your Consent.
On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:
- To identify you
- To provide you a service or to send/offer you a product
- To communicate either for sales or invoicing
On the ground of legitimate interest, we Process your Personal Data for the following purposes:
- To send you personalized offers* (from us and/or our carefully selected partners)
- To administer and analyze our client base (purchasing behavior and history) in order to improve the quality, variety, and availability of products/ services offered/provided
- To conduct questionnaires concerning client satisfaction
- For additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered
As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behavior to be our legitimate interest.
Privacy policy promise
While information is the cornerstone of our ability to provide superior service, our most important asset is our clients’ trust. Keeping client information secure, and using it only as our clients would want us to, is a top priority for all of us at Travel Town Holidays. Here then, is our promise to our individual customers:
- We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
- We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.
- We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
- We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, or are required by law. Read More...
Who else can access your personal data
We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance Read More...
Cookies policy
We use cookies on our Website. By continuing to browse our website or close the cookies banner, you consent to the use of cookies.
Security
The personally identifiable information we collect about you is stored in limited-access servers. We will maintain safeguards to protect the security of these servers and your personally identifiable information.
Internet based transfers
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing Read More...
Policy modification
We may change this Privacy Policy from time to time. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, Read More...
Experience & Accuracy
Our staff are experienced, well-traveled and have years of travel knowledge among them. They draw upon their own first-hand experiences when customizing vacations for you.
Reputation
At Travel Town Holidays, we strive to earn repeat business from you and want you to recommend us to your friends and family. Your referrals are extremely valuable to us and we know that we have to wor Read More...